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Cancellation/ Refund Policy
If unexpected circumstances should arise and impact your holiday plans, we would be glad to assist you with the cancellation procedures and refund your money. Our rates of refund are derived from our suppliers' requirements, and can be summarized as follows:
 Hotel Cancellation:
| +21 Days before requested arrival date |
There is 3% banking fees |
| 21 - 14 Days before requested arrival date |
There is a 5% administration and banking charge |
| 13 - 7 Days before requested arrival date |
There is a 10% administration and banking charge |
| 6 - 3 Days before requested arrival date |
There is a cancellation fee of one night |
| 2 - 0 Days before requested arrival date |
There is a cancellation fee of your full booking amount. |
NOTE: The above rates are valid for all hotels offered at Siamtraveler.com, unless otherwise stated by Online Agent upon confirmation of booking. Many hotels have cancellation policy that is different from General Refund Policy posted here. If there are chances of cancellation, please clarify refund policy with Online Agent in advance.
For authentication purposes, only written cancellation notices (e-mail or fax) will be accepted.
The refund will be made through bank transfer or through your credit card, depending on the original method of purchase. Additionally, although Siamtraveler.com will instruct the bank to handle the crediting process immediately upon notification of cancellation, it could take up to four weeks for the actual crediting to take place, depending on your Bank's practice.
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